Admin Portal – Collaboration Bridge

Collaboration Bridge

The Collaboration Bridge is a unique two-way phone number and must be configured in the admin portal. Each site has a unique Collaboration Bridge two-way phone number assigned to it and all users within the site have the same Collaboration Bridge number.

• Each User that is assigned to the Collaboration Bridge has a unique Room ID, which is used to initiate My Room sessions.
• Calls within the My Room feature will not process if there is not a phone number assigned to the Collaboration Bridge.
• Users that have been assigned the Team package will have the ability to use this feature.
• A moderator pin is not required for this feature, only the Room ID is required.
• There can be multiple private My Room sessions running concurrently, each with a combined total of 15 audio and video participants.

Viewing and/or Modifying the Collaboration Bridge Number

1. Log in to the admin portal.
2. Select your site from the Site drop-down menu in the upper, right-hand corner.
3. Select the Advanced Services tab in the left-hand navigation.
4. Select the Productivity Services tab.
5. Select Collaborate Bridge.



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6. The two-way phone number assigned to the Collaborate Bridge is displayed. This the two-way phone number the system uses to dial out when placing My Room calls.
7. To change the two-way phone number assigned to the Collaborate Bridge (this will change for all users in the site), select Unassign. Select a different two-way phone number and select Assign.



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8. View user’s Room ID numbers. These are the numbers required for the user to place calls from the My Room feature in the UC-One applications.



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