The Emergency Call Notification feature supports system-generated emails that are triggered when an emergency call is made with information identifying the caller and address information for the location the caller is assigned to.
Softphone app for tablets (Android)
This tutorial reviews how to initially download and set up the softphone app for tablets (Android) and how to perform the calling, chat and collaboration features available.
Softphone app for desktop – Sharing Your Desktop
This guide will show you how to share your desktop within the UC-One Desktop Client.
Softphone app for desktop – Sending Files
This guide will show you how to send files within the UC-One Desktop Client.
Softphone app for desktop – Parking and Retrieving Calls
This guide will show you how to Park and Retrieve calls within the UC-One Desktop Client.
Softphone app for desktop – Retrieving Voicemail
This guide will show you how to retrieve voicemail calls within the UC-One Desktop Client.
Softphone app for desktop – Transferring Calls
This guide will show you how to transfer calls within the UC-One Desktop Client.
Softphone app for desktop – Placing and Answering Calls
This guide will show you how to place and answer calls thin the UC-One Desktop Client.
Softphone app for desktop – Logging In
This guide will show you the steps it takes to log in to CenturyLink’s UC-One Desktop Client.
Admin Portal – Call Queues
This guide reviews how administrators can set up and modify custom directories within the admin portal.