End User – Business Continuity

Business Continuity

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This feature will send calls to a destination of your choice if your phone is not connected to the network for any reason, such as a power outage, failed Internet connection, or wiring problem.

This feature can be configured from the My Phone Next portal.

Setting Up Business Continuity

  1. From the My Phone Next Portal, click on the Call Settings menu option.
  2. Select Business Continuity from your list of features. To enable, click on the toggle button to the right of the text. When it’s enabled, it will turn to color from gray-scale. To disable, click on the toggle button again, when disabled, it should change from color back to gray-scale.
  3. Input a valid phone number.
  4. Click the Save button.

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