End User – Call Waiting

Call Waiting

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The Call Waiting feature, allows you to place a call on hold to answer a different call. When you are on an active call, a tone alerts you to a new call and you can choose to answer or ignore the call.

This feature can be configured from the My Phone Next Portal.

Accessing Call Waiting

  1. To enable the Call Waiting feature, from the My Phone Next portal, click on the Call Settings menu option.
  2. Select Call Waiting from your list of features. To enable, click on the toggle button to the right of the text. When it’s enabled, it will turn to color from gray-scale. To disable, click on the toggle button again, when disabled, it should change from color back to gray-scale.

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