This guide reviews how to manage call center agents within the Call Center Supervisor client.
Call Center Supervisor – View Real-Time Statistics
This guide reviews how to view real-time statistics within the Call Center Supervisor client.
Call Center Supervisor – Settings
This guide reviews how to modify the settings within the Call Center Supervisor client.
Call Center Supervisor – Reports
This guide reviews how to pull reports in the Call Center Supervisor client.
Call Center Supervisor – Managing Calls
This guide reviews how to manage calls within the Call Center Supervisor client.
Call Center Supervisor – Managing Queued Calls
This guide reviews how to manage queued calls within the Call Center Supervisor client.
Call Center Supervisor – Intro to Call Center
This guide provides an introduction and steps for getting started with the Call Center Supervisor client.