This guide will show you the steps it takes to log in to CenturyLink’s UC-One Desktop Client.
Admin Portal – Call Queues
This guide reviews how administrators can set up and modify custom directories within the admin portal.
Receptionist – Managing Contacts
This guide will show you how to manage contacts within the Receptionist Portal.
Receptionist – Calling Features
This guide will show you how to manage calls within the Receptionist portal.
Receptionist – Understanding Call Queues
This guide will show you how to understand Call Queues and their functions within the Receptionist portal.
Receptionist – Managing Calls
This guide will show you how to manage calls within the Receptionist portal.
Receptionist – Overview
This guide will introduce the Receptionist Portal and the various parts of the portal consisting of the Call Console Pane, Queue Pane, and Contacts Pane.
Admin Portal – Call Centers
In this guide, you’ll find information on how to configure and modify call centers within the admin portal.
Admin Portal – Push To Talk
In this guide, you’ll find information on the push-to-talk feature within the admin portal.
Admin Portal – Music On Hold
In this guide, you’ll find information on the music-on-hold feature within the admin portal.