Collaboration Features (My Room) via UC-One Desktop
Introduction
My Room is a collaboration tool used to perform group chat, initiate a conference call using a conference bridge, or to perform desktop sharing with multiple people. You can enter another contact’s Room as a guest or invite contacts to join your Room.
Initiating My Room Sessions
To join My Room from your UC-One desktop dashboard:
- Click on the My Room icon. The My Room session is automatically started.
- Select the Contacts icon.
- Select the contact and drag and drop them into your My Room session.
You can add a colleague to join your My Room session, either by sending a chat to join your Room, or drag-and-drop available contacts into your room. Participants must accept your request to be added to your Room.
To request colleagues to join your My Room Session:
Inviting Guest Participants Without an Account:
You can invite outside Guest into your My Room session. Guests can join a My Room session via invitation that provides the Guest with a Conference ID and Pin.
To invite a guest to a My Room session, from your My Room:
- Click on Copy My Room Invitation link.
- Paste copied invitation to a chat or email.
-OR-
Click on Email My Room Invitation, an email will be initiated. - Once Guests receives the message, they can click on the link to join in your My Room.
Calling into Your My Room Session Via Voice Call:
To initiate a voice call with My Room participants:
- Click the Call button, or the Call from Phone button.
- A call will be initiated into your Conference Bridge.
- Your Conference ID and Moderator Pin will automatically be entered. Your call will be connected.
Calling into My Room Via Video Call
To initiate a video call with My Room participants:
- Select the Video Call icon.
- A video call will be initiated into your Conference Bridge.
- Your Conference ID and Moderator Pin will automatically be entered. Your call will be connected.
Sharing Desktop in A My Room Session
While in a My Room session:
- Click the Share Desktop Button.
- Choose which Application you would like to share.
- Click Start Sharing to begin Sharing your screen.
Note: Once in sharing mode you can choose to pause, stop, or select another application to share or preview.
Joining A Colleague’s My Room Session
You can join a colleague’s My Room Session if you are a Contact or if you are invited as Guest Participant without an account.
To join a contact’s My Room session:
- Select the Contact whose My Room you want to join.
- Right click on the contact and select Join Room, you will be placed into the contact’s Room.
To join a user’s My Room as a guest without an account, you must receive a link to the session. Once in the Room you can participate only in group chat, and view screen.
- Open the link with your Google Chrome browser.
- Enter your First Name and Last Name.
- Click Join Room, the Room owner will have to accept your request to enter their My Room Session.
Note: As a guest you do not have private chat capabilities, however you can see chat and view the chat of the active My Room session.
Utilizing Moderator Controls In A My Room Session
While on an audio or video conference in your My Room, as the moderator you can see a list of all participants and have access to the moderator controls.
As the My Room Moderator, you will have the ability to:
- Lock Audio Conference.
- Hide Participants.
- Dismiss All Participants.
- Mute All Participants.
- Unmute all Participants.
While on an active call in the My Room session, under Participants:
- Right click on your name to select an option for the entire session.
- In the dropdown, you will be able to make the desired selections.
- To mute or dismiss a specific participant, right click on their name in the participants window and make the desired selection.
Note: Guests outside the company do not have private chat capabilities. However, they can see the chat history of the active My Room session.