End User – Directory


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The Directory feature allows you access to the main Directory (Company Directory), Company’s Custom Contact List, Site-Specific Contact List and your Personal Directory (My Contacts).

Accessing the Directory

  1. Log in to the My Phone Next Portal.
  2. Click the Directory menu option.
  3. Click image for large view
  4. The Directory page  contains your company’s phone list. You cannot edit these numbers, however if you are signed in to the UC-One Desktop Application you can place calls to these users from this page.
  5. Click Export to CSV to export the Company’s Directory to a spreadsheet.
  6. Also, from the Directory page you will have access to two additional lists, these include:
    • Company’s Custom Contact List – this list is common to all site locations and may be populated by your company administrator with contact names and numbers of frequently called numbers.
    • Site-Specific Contact List – this list may be populated with contact names and numbers which are specifically used by users in this location.

Accessing My Contacts

Adding/Deleting numbers in your Personal Directory.

  1. Click on the My Contacts tab.
  2. You will be on your Personal Directory page.
  3. To add a new number, enter a descriptive name for the number, e.g., mobile phone, in the Name field and enter the number in the Phone Number field. You can also set the new user to a Speed Dial Code from the drop-down list.
  4. Note: You can set up to 100 (00-99) speed dial codes for your frequently called numbers, referred to as Speed Dial numbers. Note: The speed dials you create here do not sync with any speed dials you create on your IP Desk Phone. They can also be dialed from your UC-One Applications.

  5. Click Add Contact.
  6. Click image for large view
  7. To delete a contact from My Contacts, click on the trash icon next to the corresponding name and number you want to delete. When the Pop-Up appears, click Delete.

Note: If attempting to delete a number that is assigned to a call setting feature the system will first require you to remove the number from the service.