Send and Receive Chat Messages

Introduction

UC-One Connect helps you stay in touch with colleagues using chat, for quick interactions when it’s not convenient to talk. There are two ways to send a chat message – from the message window and from a contact’s profile.

When your notification settings are turned on for UC-One Connect, you will receive notifications to your mobile phone when you receive chat messages through UC-One Connect.

Send and Receive Chat Messages

1. To initiate a chat message to another colleague, first select the contact by tapping on the Plus sign + icon and typing the contact’s name.



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2. Enter your message and tap Send.

How to Send a Chat from a Contact Profile

1. You can also find a colleague through Favorites, Groups, or search the Directory.
2. Tap the colleague’s name, then tap Chat.



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Receiving Messages

1. You will receive a notification on your mobile phone when a new chat message arrives.
2. Swipe to view it and respond.



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